FAQs — Quick Answers to Your Mining Questions

Frequently Asked Questions

Below are answers to the most frequently asked questions about Miner Ocean’s platform, services, and rental process. If you need more help, feel free to contact our support team directly.

General

01.What is Miner Ocean?

Miner Ocean is a container-based Bitcoin mining platform. We rent miners, container slots, or complete packages — all fully managed and ready to generate BTC directly to your wallet.

General

02.Do I need technical knowledge to use the platform?

No technical experience is required. Just choose a plan, register your payout wallet, and your mining will begin automatically — no setup or maintenance on your side.

Rental & Hosting

03.Can I bring my own miner?

Yes. You can rent a slot only and send us your miner. We’ll host and manage it for you with full infrastructure support.

Rental & Hosting

04.How quickly can I start mining?

Mining typically starts within 1–3 hours after rental confirmation and wallet registration.

Rental & Hosting

05.What rental terms do you offer?

We offer monthly, quarterly, and annual rental plans. Longer commitments come with discounted rates.

Payments & Contracts

06.What payment methods are accepted?

We accept Bitcoin (BTC), Tether (USDT), bank transfers, and credit/debit cards (where available).

Payments & Contracts

07.Are prices fixed?

Yes. All pricing is transparent and all-inclusive — covering electricity, hosting, maintenance, and monitoring.

Payments & Contracts

08.Can I upgrade later?

Yes. You can upgrade anytime by adding more slots or miners directly through your dashboard.

Performance

09.How do I monitor my miner?

Your Miner Ocean dashboard gives you real-time insights on hashrate, uptime, health, and payouts.

Performance

10.Do I need to configure anything?

No configuration is needed. We pre-install and optimize everything. You only provide your payout wallet address.

Security & Support

11.Is my miner secure?

Yes. All containers are secured with physical access control, monitoring, and 24/7 surveillance.

Security & Support

12.What if my miner fails?

If you're renting our hardware, we replace it at no cost. If it's your own miner, we’ll notify you and offer repair options.

Security & Support

13.How do I contact support?

You can email us at [email protected] or use the contact form on our website.


Still Have Questions?

Reach Out to Our Team

Need more help? Contact our support team for a fast, personalized response.

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