Maintenance & Remote Hands Services
Expert Support. On-Demand Intervention. Zero Downtime Stress.
At Miner Ocean, every hosted miner is backed by full-service operational support. Our on-site teams and remote systems work together to ensure your hardware runs at peak performance — without you lifting a finger.
Standard Maintenance
(Included for All Clients)
Scheduled Hardware Inspections.
Periodic checks to verify miner health, temperature levels, and firmware stability.
Dust & Airflow Cleaning.
Regular physical cleaning of intake/exhaust systems to maintain airflow and prevent overheating.
Firmware Monitoring & Updates.
System firmware is automatically checked and updated where needed to enhance security and performance.
Power & Network Stability Checks.
Continuous review of voltage inputs, connection quality, and load balance to minimize failure risk.
Remote Hands
(Pro & Enterprise Clients)
Request Process
Log into your dashboard
Navigate to the miner in question
Submit a maintenance request
Track technician updates in real time
With Miner Ocean’s integrated maintenance system, your mining investment is never left unmanaged.